mp3totext.net is an online tool for converting MP3 and other common audio files into text. This policy explains what information we collect, how we use it, and the choices you have when you use our site and transcription tools.
- Account information: Email and other details you provide when creating or managing an account, so we can authenticate you and keep track of your minutes/credits.
- Audio uploads and transcripts: Audio files you upload, the transcripts we generate, and related metadata such as file size, duration, and format. We need this to validate limits, calculate credits, and deliver your results.
- Usage and device data: Interactions with the transcribe tool, IP address, browser/OS details, and error logs to secure the service, prevent abuse, and monitor performance.
- Cookies and local storage: Session cookies to keep you signed in and local preferences (for example, your transcript view mode) stored in your browser.
- Support and feedback: Messages you send to us for help or product feedback.
- Billing information: If you purchase a plan, payments are processed by third-party providers (such as Stripe/PayPal if enabled). We receive transaction identifiers and billing contact details but do not store full card numbers.
- Provide the transcription service, including sending uploads to our speech-to-text provider (Replicate’s Whisper model) to generate text.
- Enforce file size and duration limits, calculate credits, and protect against fraud or misuse.
- Improve product reliability and usability, troubleshoot issues, and communicate with you about the service.
- Comply with legal, security, and regulatory requirements.
- Service providers: Hosting, storage, logging/analytics, email, and support tools that help us operate mp3totext.net.
- Speech-to-text processing: Audio files are uploaded to Replicate solely to generate your transcript.
- Payment processors: Third-party processors handle payments when you check out.
- Legal and safety: If required by law, in response to legal requests, or to protect rights, safety, and security.
- Business transfers: In connection with a merger, acquisition, financing, or sale of assets.
- Audio files are kept only as long as needed to process your request and are sent to Replicate for transcription. We do not use your audio or transcripts to train models.
- Transcripts are returned to your browser and are not persisted to our database unless a specific feature explicitly saves them.
- Account, billing, and support records are retained while your account is active or as required by law.
We protect information with TLS in transit, access controls, and monitoring to prevent abuse. However, no method of electronic transmission or storage is perfectly secure.
- You may stop using the service at any time. To access, update, or delete account information—or to request transcript deletion—email us at support@mp3totext.net.
- You can control cookies and local storage through your browser settings, but disabling session cookies may limit functionality.
We may process data on servers located outside your country. Where applicable, we rely on reputable vendors and appropriate safeguards to protect your information.
We may update this policy from time to time. Updates will be posted on this page with the effective date above. Continued use of the service means you accept the updated policy.